Privacy Policy

Effective Date: 27th November 2024

BP Holiday (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website (bpholiday.com) or use our services.

1. Information We Collect

a. Personal Data You Provide
We collect personal data when you:

Create an account.
Purchase photos.
Contact us via email or phone.
Subscribe to newsletters.

This data may include:

Name
Email address
Phone number
Payment information
Shipping or billing address

b. Data Collected Automatically
When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking data

c. Third-Party Data
We may receive data from third-party services, such as payment processors or analytics tools.

2. How We Use Your Information

We use your personal data to:

Process your orders and payments.
Provide customer support.
Personalize your website experience.
Send promotional emails (with your consent).
Improve our services and website functionality.
Comply with legal obligations.

3. Sharing Your Information

We may share your personal data with:

Service Providers: To process payments, deliver content, or analyze website performance.
Third-Party Advertising Partners: For targeted advertising (e.g., Google Ads, Facebook Pixel).
Legal Authorities: If required to comply with legal obligations or protect our rights.

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website traffic. Refer to our Cookies Policy for more details.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Privacy Rights

a. Access and Correction
You can request access to your data and ask us to correct or update inaccurate information.

b. Deletion
You may request the deletion of your data, subject to legal and contractual obligations.

c. Opt-Out

You can opt out of receiving promotional emails by clicking the “unsubscribe” link.
Adjust your cookie preferences through your browser settings.

d. Data Portability
You can request a copy of your personal data in a commonly used format.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is completely secure, and we cannot guarantee absolute security.

8. International Users

If you access our website from outside Malaysia, note that your data may be processed and stored in Malaysia.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Phone: 04-412 1616, 012-413 8121
Email: [email protected]
Address: Beautiful Planet Holiday Tour & Travel Sdn. Bhd., 70-1-54 & 70-2-54, D’Piazza Mall, Jalan Mahsuri, MK12, 11900 Pulau Pinang.